Privacy Policy – Ketchwap
Effective Date: 2023
Ketchwap values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect different types of information, including:
- Personal Information: Name, email, phone number, billing details, and address.
- Account Information: Login credentials for accessing our courses and services.
- Payment Information: Credit card, mobile money, or bank transfer details (processed securely through third-party payment gateways).
- Usage Data: Website interactions, IP address, browser type, and device information.
- Communications: Emails, messages, and customer support inquiries.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our training programs and data analysis services.
- To process payments and issue invoices.
- To send course updates, newsletters, and promotional materials (with your consent).
- To improve website functionality and user experience.
- To comply with legal requirements and prevent fraudulent activity.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your data, including:
- Data encryption for sensitive information.
- Secure access controls to restrict unauthorized access.
- Regular security audits to identify and mitigate risks.
Despite our best efforts, no online platform is 100% secure. We encourage users to protect their passwords and personal information.
4. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share information with:
- Service providers (e.g., payment processors, email platforms) strictly for operational purposes.
- Legal authorities, if required by law or to prevent fraud.
- Business partners, only with your consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance user experience.
- Analyze site traffic and trends.
- Personalize content and ads.
You can modify cookie settings in your browser at any time.
6. User Rights & Data Control
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing emails.
- Request a copy of the data we hold about you.
- Restrict or object to data processing.
To exercise these rights, email privacy@ketchwap.org.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Financial records and legal compliance data may be stored longer.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage users to review this policy regularly.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us: 📞 Whatsapp: +237 672344672
📧 Email: privacy@ketchwap.org
🌐 Website: www.ketchwap.org
By using our services, you agree to the terms of this Privacy Policy.
Ketchwap – Where Data Meets Insight!